For families
A clear, respectful path from first contact to care.
1. Connect
Call or use the secure Empower intake pathway.
2. Review fit
The team reviews location, service setting, timing, documentation, and financial pathway.
3. Clinical next step
A clinician discusses priorities and whether an assessment is appropriate.
4. Plan and begin
Assessment, authorization, treatment planning, and staffing follow as applicable.
Do not send diagnoses, insurance cards, clinical records, or other protected health information through an ordinary website message. Use the secure Empower workflow provided by the intake team.